Q: What exactly does website migration mean and what does it include?
A: The web site migration service that our company is offering is free (to a certain extent). We’ll transfer your web site(s) to our enterprise–grade cloud hosting platform without you needing to do anything. We know from personal experience that changing web hosting providers can lead to lost info and unwanted downtime. This is why we’ll accomplish all that for you at no cost!We have highly competent administrators whose primary assignment is to make certain that your web site works precisely as it did on your previous hosting platform. The administrators are experts in transferring custom–built websites, as well as websites that are based upon famous web applications like Joomla™ and WordPress.
Q: How much time will the web site migration process take?
A: There are lots of variables to take into account – the total number of web files, the size of the database, the complexity of the web site itself and the present workload of our web site migration professionals, etc. Nevertheless, we do try to implement all website migrations within a 48–hour period. Smaller–sized websites are migrated much faster – typically in less than 24 hours.
Q: My privacy is crucial to me. What info do you need?
A: We’ll require the login information for your old hosting provider’s Control Panel and the web site’s name (domain name).
Q: The login details for my hosting account are sensitive. How can I trust you?
Q: How about downtime? Will my website be offline?
A: While we move your web site, it will be available both in your hosting account with us and in your account with your old hosting provider. As soon as the migration is completed, we will make sure that everything is working properly and that the integrity of your data is not jeopardized before telling you that the transfer is done. After that, we’ll instruct you how to transfer the domain to your hosting account with us and how to change the DNS resource records.
Q: Will my old hosting provider find out that I’m leaving them?
A: Nope. We’ll never contact your hosting provider about anything at all. They will not be aware of the web site migration either.
Q: Which hosting platforms do you support?
A: We can migrate your website from any web hosting provider or any Linux–powered hosting platform on condition that we can gain access to the Control Panel and there is File Transfer Protocol access available.The only websites that we’re unable to transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.